Then follow the on-screen instructions to update the network drivers. Please select the country and type the product# of the computer.
Then restart the computer and update the bios chipset and wireless network drivers from this link: and follow the on-screen instructions through the hardwired ethernet cable connection.Check the box that says delete the software for this device.
Meanwhile, follow the below steps and check if it helps.ġ. Have you performed any troubleshooting steps before posting?.Have you made any software or hardware changes on the computer?.When was the last time the computer was working fine?.In order that I may provide you with an accurate solution, I will need a few more details. I reviewed your post and I understand that you are having issues connecting to your wireless network. It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.